Alternative ways make your network reliable
In the data communications industry, there is much discussion about divercity as an increasingly important function. But what does it actually mean and why is diversity so important?
In simple terms, diversity is the duplication of critical components or functions to ensure that the data communications system remains up and running even if something breaks or becomes damaged. Thus, by having duplicate components, communication can remain in tact even if there is a malfunction or disruption. Redundancy should exist in the form of fibre duplication in the IT infrastructure itself, as well as in the network equipment, back-up resources and other IT processes.
Several different fibre connections create diversity
A diversity fibre connection means that a company’s IT infrastructure has both primary and secondary fibre connections. The routings are also completely separate from each other, which ensures a reliable connection. In the event of a malfunction or disruption, the customer can rdiversity data communication to a different fibre connection/route that is functioning.
You can compare it to roadwork
. When roadwork is being done, traffic is often diverted so that it does not come to a complete standstill. Similarly, redundant fibre connections create safe, reliable communication routes for you and your customers.
Stokab’s fibergrid in Stockholm has been designed for redundancy, which enables us to very easily connect separate routes between locations in our grid. It provides companies with redundant fibre so that their organisation and critical communication transfers can remain up and running even if there is a malfunction or disturbance.
Diversity is a must for reliable data communication
The more important a data communication connection is, the more critical it is to have redundant connections. Companies need to have adequate diversity in the event of a digital operational disturbance or interruption. Otherwise, they could suffer financial losses, missed business opportunities, damage to their brand or even a loss of lives. Industries, data centres, hospitals, banks and emergency services are examples of companies where reliable data communication is absolutely critical. Access to fibre can be business-critical to other companies as well. Uptime is thus an important factors for communication operators offering communication services and broadband to their customers.
SLA levels improve uptime
Companies that do not opt for a redundant fibre connection can nevertheless ensure higher reliability by choosing a higher Service Level Agreement, where the choice of SLA level is based on how critical their communication needs are. The SLA level specifies, for example, minimum uptime on an annual basis, as well as how quickly connection will be restored in the event of a malfunction or disturbance.
The BAS level, which is the lowest SLA level, is included in Stokab’s basic agreement and it is the level we recommend when connectivity is primarily required during office hours, weekdays and when a functioning communication network is not business-critical. When a higher level of reliability is necessary, we recommend a higher SLA level and different levels are available depending on the product. The various SLA levels in our offering provide you with the remedy time that suits your specific needs.
Contact us
If you would like to learn more about diversity or have questions about the SLA levels, please contact our customer service by email or phone